1.1 All warranties exclude fair wear and tear and damage or loss attributable to events beyond the Company’s control such as, but not limited to, misuse, modification, unauthorised repairs and interferences, fire, flood, vandalism, lack of proper maintenance and all other similar events.
1.2 The warranties on Goods supplied and installed by the Company, but not manufactured by the Company, shall be the warranty (if any) provided by the manufacturer or importer of those goods and the Company shall have no further warranty obligations save those as prescribed by law .
1.3 Whilst the Company will endeavour to attend to warranty requests as quickly as possible a call-out fee for non-warranty requests shall be payable.
1.4 The company will try to help with warranty requests for plumbing, tiling, electrical and other work but these are the responsibility of the contractors who undertook the work.
1.5 No Goods will be accepted for return unless agreed in writing by the Company prior to return and then only upon conditions acceptable to the Company.